Kinder Morgan experienced an unplanned outage with our Houston Data Center early this morning, Monday, July 17, 2017. Due to this we made an immediate and successful switch to our Disaster Recovery (DR) data center in Colorado Springs for the DART system.
KM had previously posted on July 11, 2017 a regularly scheduled annual DR test for this Wednesday July 19, 2017, however due to current circumstances it became necessary to switch to the DR site immediately. DART will remain connected to the Secondary (COS) Data Center until further notice, once we have a date for the switch back to our Primary (Houston) Data Center we will send out a follow up posting.
Additionally, as a result of this outage, incoming calls to the Houston office may be impacted. Please communicate to you Scheduling Representative or Account Director via other methods – email, instant message, etc.
For questions concerning firewall configuration please contact Skip Stallings at 713-369-9067. For general questions concerning the DR activity please contact Wade Callen at 713-369-9366.