DART Disaster Recovery Test
Kinder Morgan will be conducting a disaster recovery test for http://pipeline.kindermorgan.com beginning Saturday, October 10, 12:00 AM and ending Saturday, October 17, 6:00 AM. While this test is underway, you should continue to access our site via http://pipeline.kindermorgan.com.
Note that your access to the Customer Activities section of the website might be interrupted during the test period if your firewall is not configured for our disaster recovery area. All customers are encouraged to verify that their firewalls are configured to allow access as described on the "iDART Firewall Rules" page under the "Help & Information" section of our site at http://pipeportal.kindermorgan.com/PortalUI/HelpInfo.aspx. This will ensure that your firewall is properly configured for both our normal production and failover areas so in the event we have an actual outage of our production area, your access will be uninterrupted.
Access to the public areas of http://pipeline.kindermorgan.com does not require these firewall rules.
Note that as part of this test, access to Customer Activities will temporarily be suspended while we switch to our Secondary Data Center on Saturday, October 10, between the hours of 12:00 AM thru 6:00 AM. Then again on Saturday, October 17, between the hours of 12:00 AM thru 6:00 AM when we switch back to the Primary Data Center at which point the test will be concluded.
For questions concerning firewall configuration please contact Skip Stallings at 713-369-9067. For general questions concerning the DR exercise please contact Wade Callen at 713-369-9366.